Privacy Statement

Growing Your Impact is a trademark of Vivièna Holding b.v., a private company with limited liability that is ultimately responsible for the processing of personal data as outlined in this privacy statement. Because your privacy matters to us, we would like to clarify our policy. 


Our contact details 
Website:                                             https://www.growingyourimpact.com/
Correspondence Address:                Havenstraat 57, 2102 LB Heemstede 
E-mail address:                                  info@growingyourimpact.com;

for Privacy matters:                            info@viviena.com 
 
Personal data 
Vivièna Holding b.v. processes personal data that you provide by using our services and / or by submitting information to us. 

We process the following personal data, with the aim of providing you with appropriate services: 
- First and last name 
- Address 
- E-mail address 
- Telephone number 
- Company name
- In case you interact via our website Chat, the content of these messages
- In case you participate to Surveys or Polls, the answers you provide 
 
Information that you may not deliberately provide, but which is useful to improve your user experience on our website: 
- IP address 
- Location data 
- Internet browser and device type 
- Information on how you entered our website, measured through Google Analytics
- Information about your activities on our website, insofar as you have enabled cookies 
 
Vivièna Holding b.v. processes the aforementioned data for the following purposes: 
- To contact you upon your request or prior approval
- To make quotations, deliver services and raise invoices
- To respond to your reactions, questions, compliments and complaints 
- To send newsletters, provided you have given us permission 
- To carry out (market) research, in which data will be anonymized unless you have given us explicit permission for disclosure
- To improve our services, including the user experience on our website 
- For remarketing purposes, for example through Google and Facebook “remarketing” services, to target and personalize our ads based on your prior use of the Site 
 
We are required by law to keep and provide certain information to other organizations. This applies for example to any transaction details, for accountancy purposes and for tax authorities. Furthermore, we may be required to provide information to authorities in the case of a court order or judgment or in the case of (a suspicion of) fraud or theft. 
 
No automated decision-making 
Vivièna Holding b.v. does not make decisions about matters that can have (significant) consequences for people based on automated data processing, An employee of Vivièna Holding b.v. is always responsible for decisions with a (significant) consequence for persons. 
 
Storage of personal data 
Vivièna Holding b.v. does not store your personal data longer than necessary to realize the purposes for which your data is collected. We adhere to the legal storage periods. 


Sharing personal data with third parties 
Vivièna Holding b.v. will not sell your details to third parties and will only provide them to others if this is necessary for the execution of our agreement with you, or to comply with a legal obligation. With any company that processes your data on our behalf, a processor agreement is in place to ensure the security and confidentiality of your data. Vivièna Holding b.v. remains responsible for these processing operations. 

Cookies, or similar techniques, that we use 
Vivièna Holding b.v. uses technical and functional cookies, and analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit a website. The cookies we use are necessary for the technical operation of the website and for your user experience. They ensure that the website works properly and that it remembers, for example, your preferences, and we can optimize our website by understanding how you use it. You can opt out of all cookies by setting your internet browser to prevent it from storing cookies. In addition, you can also delete all information previously saved via the settings of your browser. 


View, modify or delete data 
You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to data processing or to object to the processing of your personal data by our company and you have the right to data portability. That means you can request to send the personal information we have collected from you in a computer file to you, or to an organization authorized by you. 


If you want to use your right to objection and / or your right to data portability , or if you have other questions or comments about data processing, please send an email with the title Privacy Request including a detailed request to info@viviena.nl. In order to ensure that the request has been made by you, we kindly ask you to enclose a copy of your identity document with the request as an attachment. To prevent leakage of personal data, do make sure that your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), your passport number and your Citizen Service Number (BSN) are blacked out, in order to protect your privacy. You can of course send your request by post as well. Vivièna Holding b.v. will respond to your request as soon as possible. Vivièna Holding b.v. also wishes to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. 


Security of personal data 
Vivièna Holding b.v. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or that there are indications of abuse, please send an email with the title Privacy Infringement including a detailed description to info@viviena.nl . Vivièna Holding b.v. will respond to your report as soon as possible. 
 

 

©2020 Growing Your Impact, a trademark of Vivièna Holding b.v.